Usability Testing

Usability testing is a product testing method used to determine the level of its usability, its convenience, attractiveness and ease of working with an application or a website. This type of testing allows you to evaluate the “friendliness” of an application or a web service, confirm passing of user scenarios, assess the ease of navigation, completeness and accessibility of the content, increase the product relevance and conversion rate.

Usability testing is a part of the user experience testing, or UX testing (that is, testing of the users’ emotions, sensations, physical and psychological reactions during their interactions with the product), and is aimed at detecting major and minor flaws in the interface and other components of the product.

Usability testing types

Depending on the goals and objectives set for the testers (search for problem areas in using the resource, or running user scenarios) usability testing can be divided into:

Exploratory testing. This subtype of testing is used at the stage of concept development of the product interface and is used to determine its convenience for the users, for example, the ability to enlarge text and images, perform complex sequences of actions, launch video and sound effects;

Verification testing aims at identifying flaws and bugs that reduce the attractiveness and usefulness of the product for the target users, negatively affect the accessibility, visual attractiveness, reliability, ease of search for all components of an application or a web service.

Comparison testing is required to compare the operation of older and updated versions of the product.

The following methods are used while conducting the product usability testing:

  • black box testing is performed without access to the code. This method utilizes various techniques, such as eye-tracking, observing respondents, creating focus groups, A/B testing, concept and user metrics testing, and split research. All of them aim at studying the level of user’s comfort when working with the product;
  • white box testing consists in running test cases created on the basis of the product software code. This usability testing method allows to track and report bugs that reduce usability (ease of navigation, search and download speed, design quality, logical layout of the design elements, accessibility of product components) of the applications or web resources with strong functionality.

These testing methods are carried out using manual and automated technologies on real equipment and with the involvement of respondents based on the detailed test suites. All identified errors, critical bugs and defects in the developed software products are recorded and reported into bug reports and bug trackers.

Why QA Supermarket?

  • Expert Testing on Demand
  • Upfront NDA
  • Transparent Pricing
  • Free Test Plan
  • No Obligations
  • No Overhead
  • No Sales Pitch
  • 100% Satisfaction Guaranteed

Why do you need professional testing:

  • About 60% of apps fail because of bad quality.
  • Automated testing will not show most of the bugs witch human may get.
  • Most developers are not qualified and not efficient to perform testing of your app.
  • The application must be tested in full – unit test can work, but integration of the all parts of the system can bring lots of surprises (see examples).

Why choose QA Supermarket?

  • Cost effective: Third-party testing on demand reduces expenses for internal QA team and hardware
  • Experienced: All testing is performed manually by highly-trained, knowledgeable experts
  • Transparent: Pricing is provided upfront so you know exactly what you’ll get and what you’ll pay
  • Easy: QA’s interactive dashboard guides you through the process, providing real-time status updates from start to finish
  • Secure: With an upfront NDA, you can be confident we’ll find your bugs while you keep your code

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QA Supermarket’s full range of testing services for software, websites and applications include:

Functional testing

Does your product work like it’s supposed to? >

Installation testing

Can people install and load your product quickly and easily? >

Usability testing

Do the interface and other components of the product offer users an optimal experience? >

Interrupt testing

Will interacting with device components or other software cause your product to malfunction? >

Performance testing

Does your product behave like you want under different load conditions? >

Compatibility testing

Will your product look good and work properly across different devices and platforms? >

Stability testing

Will your product continue to perform well over time and through a full range of uses? >

Why QA

Why QA Supermarket?

You no longer need to maintain your own testing department and pay salaries, insurance and taxes. No need to spend money on facilitating tasks and purchasing equipment for testing. QA Supermarket provides an NDA upfront. We provide workflow to guide you through the process from a task definition to final bug list. Get in touch and rest assured that your software will be bug-free soon.

How can QA Supermarket help you?

Business owner

QA Supermarket helps you deliver the a highest-quality product to keep customers happy and your reputation intact

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Project manager

QA Supermarket acts as an extension of your team so you can reach your goals on the timelines you need

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Software developer

QA Supermarket enables you to focus on creating a great product while we keep the bugs out of your code

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